Brand audit – Customer segmentation
We segment target customers across multiple dimensions. Typical axes may include usage occasions, attitudes to the category, demographics, income, and psychological drivers. We then size the market to identify the segments that are most actionable and offer the greatest profit opportunity.
Attitudes | 1 | 2 | 3 | 4 | 5 |
Usage occasion |
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A | Prioritised segment based on size and value |
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B | |||||
C | Un-prioritised low value segment |
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D | |||||
E |